Description

– The first, introductory session. Understanding of the peculiarities of business. Registration of your own travel agency
– Flights as part of the tour. Charter, block, regular flights (regularka). Extra fees. Transportation of children and infants. Luggage
– Transfer and accommodation. Individual, group. Refusal of transfers. Hotels, apart-hotels, private villas and apartments. Types of meals. Extra beds. Guaranteed category. Guaranteed services. Details for tourists
– Excursion service. Visas. Health insurance, non-departure insurance. Booking centers
– Work with the client. Search for tours. Extras, commission and non-commission part. Promo-tariffs. Individual tours. Methods of calculation. Booking tours. Work with clients. Principles of creation and presentation of picks
– Booking. Confirmation, rejection. Payment methods. Payment rates. Requirement of prepayment from the operator. Last minute tours. The contract
– Post-sales service. Methods of retention of the client. Price and non-price competition. Setting the optimal service parameters
– Positioning. The width and depth of the range in the products being promoted. Social networks. Methods for promoting an account in social networks. Website